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"We received a letter today saying (basically) "we're very sorry you've not been particularly happy and here's £19 for the duplicate refuelling charge" it's quite simply amazing what companies expect the customer to just put up with as though they don't have a choice. Thanks for your help so far"
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I have today received a telephone call from Golden Sun in response to your letter. They tell me they in turn will
respond within a couple of weeks. I would like to take this opportunity to thank you for your help in this matter which is very much appreciated.
A site like yours is invaluable to individuals who seem to be getting no where with their complaints. Keep up the good work!!! I will keep you informed of any further developments. See Dedicated Page


" Many thanks for your assistance. I have now received a refund of my membership fee plus £20 compensation" Dedicated Page

 

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