Consumer Commendations


I just had a very bad experience with Comet (like so many others)
who said they could supply me with a new Belling cooker, took my money, gave me a letter with delivery indicated for the Tuesday after the August Bank Holiday and then cancelled the delivery on the Friday afternoon AFTER my old cooker had been disconnected.

On the Tues I discovered (from Belling) that the cooker had been discontinued by Belling months earlier. Comet weren't even sorry, so I marched round to "Johnny Loulou's" -- John Lewis -- at 6 pm, had impeccable service, and got a nice new Zanussi cooker delivered two days later, old one taken away, no fuss, no worry. I don't know why I ever think of going to anyone else!

N Holloway... 15 September 2003