Personal details are not sold or shared with any third party other than the company that the Complaint has been made against.

Visitors using the Website Complaint Submission Form are asked to supply personal address and e-mail details solely for contacting the Company on their behalf and to receive clik2complaints feedback e-mails and progress report.

A telephone number is requested as an optional item. Where given, the telephone number is used solely for forwarding on to the Company that the complaint has been made against.

E-mail is the only medium of communication between clik2complaints and users of the site's services.

In addition to the Submission Forms, clik2complaints also receives messages via E-mail messages from clik2complaints site visitors. These messages include details and facts about the visitor/consumers experiences, comments and feedback on consumer related issues.

The e-mail messages sent to clik2complaints may or may not be included for publication (at our discretion).

No information, received by clik2complaints e-mail collected from consumers is sold to, or shared with, any third-party (other then the Company complained against). The only way any other entity besides clik2complaints has access to the information which is posted for public view, is by reading the information on the clik2complaints web site.