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I
have posted a huge complaint about Moben on your website
and told readers to watch this space as the kitchen fitted in March 2003
is still not finished it is now Sept 2003!!! I have had Peter Richardson
the installation manager around to survey the problems.
Julie Grant - Render ....10 September 2003
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Has anyone successfully sued Moben for compensation
for their poor workmanship? If so, I would be interested in contacting
the solicitor involved, dealing with Moben is a nightmare and should be
avoided at all costs!
R Whetstone ... 4 November 2003
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I have just paid a deposit for a new fitted
kitchen with Moben..has any-one got any feedback on the
service provided and the quality for a recently fitted kitchen?
please help very worried now after reading these comments on this site!
mandy clarke ... 30 December 2003
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Does anyone have the names of the Directors of
the Homeform Group, of which Moben is a subsidiary -
I am writing to The Times where I have
a contact and am hoping to have an article published but I would like
to send a copy to the Chairman and MD first!
Thanks Andrea Parry-Clarke....23 May 2002
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Since this
page went on the web, we have
been offered a payment of £500, which we have accepted. Thank you
for your help. A good contact to address for any complaints to in Moben.
May be worth letting your readers know about this. Click
here for relevant page for details
T. Reid....14 July 2002
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I am very sorry to see this web site, not because I work for
Moben but rather did, at a showroom that shall remain nameless. the reason
for my regret is that I didn't leave sooner. I have never worked for a
company that has so little respect for it's customers. All I can do now
is warn people not to be tricked by the luxury product that some might
say is of a lower standed than say B&Q but 10 times the price, or
if you believe the all year round half price sale, 20 times more expensive.
The sales reps, sorry qualified designers, that have had a whole days
training in how to sell a cheap kitchen for lots of money and half an
hour on how to make a pretty picture, work on a sliding scale comision
policy (ie the slide goes as long as they think they can stretch it and
regulaly add up to 80% on to the price as there own commission). Whereas
the girl in the showroom is lucky if she gets her £10 for an appointment
on top of her minmum wage.
7 January 2002 BOTTOM OF LIST
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I am a designer for Moben.The showroom
girl has made some inaccurate comments... click
for details here
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I fully ENDORSE the complaints by Mr J Southern.
I am incensed with my treatment and I've paid £4,900
up front,due to an overzealous SALESMAN, still no kitchen, to speak of,
after 4 mnths.
So ive written to MOBEN, if there is no satisfaction I will have to resort
to Trading Standard. The NIGHTMARE goes on
J. Austin, Manchester .... 7 Jan 2002
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Moben are great
John King...21 January 2002
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May I comment on the complaints on Moben Kitchens.This
is not the experience we have found.we have found Moben to have a top
class product, they have been spot on with dates and times on delivery
and installation and in Mr D Gibbs who installed our kitchen did a first
class job, and we were very impressed with his work.
Every item was delivered on time, and the person that complained about
payment on delivery should realise that installation takes days, and should
payment not be forthcoming removal a equal time at considerable cost expence
to Moben. When we read the complaints on this site after ordering our
kitchen we had misgivings, but they were unfounded,and one should realise
a company with 200 outlets will always have a few case where things have
gone wrong. G.D. Weekes.. 31 January 2002
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Thanks for the warnings, I have just
paid the deposit to Moben( by credit card) hopefully I can cancel... NOW.
Gordon McKinstry.... 5 February 2002
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Thank you so much, nearly
bought a Moben kitchen today after seeing a Moben salesman last night,
you may have saved us from a fate worse than death Again - thank you S
& J from Darlington... 1 October 2002
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