22 May 2003
Dear Miss Moorman
Thank you for your email.
I hope to be able to offer you assistance in resolving
In order for me to assist you, I ask that you contact
me by email with
further information, please provide me with the client reference number
is on the yellow postcard you received from Oxford Servicing, as we
unable to trace your details on our system with the information provided.
I look forward to receiving this information with your original enquiry
ensure a quick conclusion to this matter.
Customer Care Department