19 June 03
-------
Dear Sir/ Madam,

Thank you for notifying us of Mr. Alvin Jones' complaint against Dyson.

We are currently looking into this matter and will respond to Mr. Jones as
soon as we have reviewed the nature of his complaint. We will then forward
you our response for your web site.

If you should have any queries, then please do not hesitate to contact me.

Your faithfully,

Clare Allen
Dyson Press Office