Dear clik2complaints,
Thank you for contacting O2 Customer Care.
With reference to your customer, Ms Sandra Kapf, we have checked
our
accounts and the phone in question is now most definitely diconnected.
We have also checked the coinciding account and have zeroed the account
owing Ms Kapf #5.36 which we have accredited to her bank account.
We
will therefore issue one more bill explaining this situation.
O2 apologises for any inconvenience caused to Ms Kapl.
Thank you for contacting O2 Customer Care.
Regards,
O2 Customer Care