reply to comments from "frustrated -customer abused- employee ...
14 May 2003 on THIS
I just like to say
1: You may have worked for DSG but did you do any work?
2: I would insist on my money back even before purchase from DSG.
3: If you feel obliged to support DSG no other employee or shareholder
does, so why do you?
4: If I found toast or any other object inside, I would blame DSG as it
was highly proberly was the unskilled (skilled by who) workers in the
first place. and also I thought DSG staff say "not me","never
touched it honest","I never sold it to you, I was not here at
the time I sold it to you..."
5: A Pegeot car did infact come of the French production line with such
foreign objects. of which aleast Pegeot ammitted and sacked people. DSG
just a normal day...
6: I thought PC Worlds' PC's didn't have engines, because they don't sell
CPU's readly over the counter, at a computer shop.
others say the monitor nor included. DSG say the computer is not included,
only the mouse is which is available seperatly at our extensive multi
colour range of only white. availabilty every Thursday which the moon
is in line with Taurus because our lorry comes from Thetford you know...,
and what a nice colour is white..., would you chose the white with that
or shall I wrap and take this white to the sales counter now for you...,
7: If you laugh a Time-Tiny, its hysterical you work at DSG. :) I Would
not put that on your CV
8: I would rather wait for 10 weeks and pay more than get a no frill device
with objects not upto the claim or advert and made so cheap and can be
from production failure repo's, which keeps failing, or should I say it
never failed because it never worked. I remember when DSG ordered a batch
computer(s) for xmas which was beyond the order fulfilment so they bought/ordered
production failures just to sell them and wait for them to come back in
for the real working ones to be given to the customers after xmas. How
nice and thoughtful...
9: I bet you can't say where is the actual registered office address,
or full name of the registered Headoffice as it keeps changing in the
small print. Which DSG is it?...
10: Why does DSG employee under 18's in their shops, and use them to be
skilled in knowledge? Is it the lower pay? or is it skilled then training
If you want to know which retailer was mostly in the press then i suggest
reading online at ASA or Trading Standards and see the complaints of DSG
DSG is infact not cheaper nor sell selected better equipment they don't
even stand to their own 10% less commitment nor service levels.
Choice theirs no choice at DSG shops, just say to the salesperson, I don't
no much about technology and have £1000 to waste, I would like to
by some non-functioning equipment with 5 full years coverplan and late
delevery and put in on my expensive DSG charge card (run by another part
of sister company of DSG which is not related what so ever linked..) with
extra chargable £1.50 per min if I like to speak to some one, chargeable
before delevery of which DSG will change the item because it is out of
stock and can't get them anymore so a high price to be paid for the replacement,
and a delvery charge payable. "So madam that will be 3 Crown super
high quailty new latest technology super flat black shaded mono6.8 nicam
betamax tapes which so new that the these are the only ones made, with
coverplan, delivery, chargecard, should be well fit your £1000 budget
at £2500 sale to you if you pay at the counter before the clock
in the shop which we don't have moves 60 seconds. or the everyday we have
a sale price will just may have to alter again as technology is yes very
volatile this time of year and we may not ever get these anymore as mrs
Jones who is looking at the lasst one at this very momment may in fact
buy the last one." , as she does, the salesmen says to the other
staff wheel the new new latest replacement for that defucned junk this
madam just bought. the madam states could you help me for one momment
the salesperson replies "i m sorry but were are all now busy with
other customers now, You have had to much of my time already I have to
see to other customers now" and walks off...
Where do DSG staff get their equipment repaired then?... i dont think
so... Where do DSG staff buy they goods from then?... i dont think so...
Just a normal day then...
Ex DSG employee, Bedford... 23 June 2003