FROM TIMEX on 4 July 2001

Hello Tania,
thanks for contacting TimeXtra, I apologise for
the dalay in responding to your email, your goods will be despatched to you
today and you should receive them in the next couple of days. I apologise also
if this was a gift. If you have any further queries please call our customer
care team on 0870 167 0167

Regards

TimeXtra

REPLY FROM CUSTOMER

This is not good enough. Do you always take 17 working days to reply to an
e-mail? Please respond to my e-mail dated 28th June. I am very displeased with your service and am considering taking further action.
Tania Davies.