Airline Ltd trading as The Holiday Store & The Independent Holiday Company
Full details of complaint by Mrs Steyn:

FINAL LETTER TO AIRLINE LIMITED

10th September 2001

Attention: Mr Neville Wynn

Dear Mr Wynn,

It has now become obvious due to your lack of response to my last correspondence dated 29th August 2001, that you do not wish to resolve this matter in what I consider to be dishonest actions taken by your staff.

I have presented you with detailed and honest information of the chain of events that have taken place. By now you most certainly would have received a copy of the itemized telephone records you requested, verifying my discussions and correspondence with yourself.

This leaves me with little other choice other than to take this matter further.

Regards,

LINDA STEYN