Dear O2 Customer,

Thank you for contacting O2 Customer Care.

First and foremost I would to apologise for the level of service that
you have received while using O2 Online. I have checked your account
and our systems and have found that your account has been cancelled and
zeroed. You will not be charged for line rental, please cancel any
direct debits that are setup on your bank for O2 so that no mistakes
are made. If you receive any more emails regarding your account/bill
please reply to this email and I will look into this matter further for
you. Once again I apologise for the inconvenience this has caused you.

If you need further information regarding this matter, please reply to
this email. For further details about O2, please visit our online Help
Centre at:

http://www.o2.co.uk/help

Regards,

Stephen Bedford
O2 Customer Care