The Director thinks that sending a van up to St Andrews makes the
not bad - If they were any sort of professional hire company, they
have had to bring the shoes up at all. The shoes should have been
the first place rather than us having to check them before leaving
It took the company well over a month to even acknowledge receipt
letter. The original letter was sent to both the registered office
company as listed at Companies House, and to the manager of the shop
- mysterious that neither letters reached the required destination.
We know that our friends who got married on 2 November have complained
the shop. The Kilt Hire Company made one pair of trews and one kilt
wrong tartan and had to have the correct garments made up for the
the days before, once again resulting in unnecessary stress for the
and groom at a time when there is enough to be worrying about. Therefore
this is NOT hearsay.
If they are relying on the one fact in the letter about the boy's
being our own measurements, it shows that they have no defence for
five complaints that we made.
As for calling us bitter - the Kilt Hire Company tried their damn
ruin the most important day of their lives - if they think we are
I suggest that they are in the wrong business if they will treat wedding
orders so flippantly. And if they want to discuss slander, it would
interesting to hear what my father in law says about slander when
the letter from the Kilt Hire firm which as good as calls him a liar.
This is a fantastic web site for the consumer as is evident from
of the other complaints posted on the site. Thanks for your help.
think that the Kilt Hire Company are clearly not going to admit that
are in the wrong even though 'the customer is always right' so we
to leave this matter and will not be responding to anymore comments
13 November 2002