Right of Reply email

Thank you for your e-mail.

So that we may assist you further please could you supply the following
information at you earliest convenience.

1. Your name and address at the time of purchase
2. The branch name and number -- if an airport store you must include the
terminal number. (the branch number is at the top of your receipt)
3. Purchase date within 1 month
4. Make and model of purchase
5. Product number (if known)
6. Receipt number
7 Serial number of the machine
8 dated when repairs have been carried out.
8 Any ID numbers given by PCSC
Once in receipt of this we will do our utmost to assist.

Kindest Regards

Andy Bell
Customer Services
Dixons Stores Group

Return to Original Complaint