Yell delivers a website design and set up service that causes one to yell out ...for all the wrong reasons, but even that doesn't appear to have evoked a response.....

I was contacted by Yell.com who persuaded me to open a website page with them, made by them and hosted by them. I agreed. I was told it would take 3 weeks to complete the site but that my domain name should be registered immediately (cost £70+). After a couple of weeks I realised that my domain name had not even been registered and anybody could have taken the name! Finally it was registered and the website (1 page) produced. The page was not just extremely basic - it was completely incorrect.

It had horrendous spelling and grammatical error in it. It says we give 'free quotations' when in fact the service as a whole is 'free'. Even the word "management" in our title is spelt incorrectly. The grammar of the last paragraph is appalling. Anybody viewing this website would, I am sure, find it very amusing! ... Having contacted yell.com to put it right 23 days ago from the time of writing (!) and was promised it would be improved promptly, there is STILL no change.

Nothing has been done to improve this website. We have now got tougher and this week we gave them 24 hours to put it right otherwise we wanted to withdraw. We have not even had the courtesy of a telephone call or an email ... nothing! The website in question is www.asevents.co.uk and it is still there in its appalling state today (look at the price for this!) ... Undoubtedly (and hopefully for the our sake) this will soon be withdrawn but at present it still sits there.

Yell.Com meantime appear to have disappeared! ... Some sort of contact back would have been a help ... but ... nothing!... ???

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