update from Ms Maclean - 10 December 2002
"Someone from Moben has contacted my husband. She has assured him that everything will be taken care of.

He got a phone call on Nov. 29th to inform us that the doors would be
delivered to the fitter, and that he would arrange to fit the doors directly
with us. The following week, one door, the glass door, was delivered to our
house while we were not at home. It was left with a note, I'm not sure if
it was left on the door step outside or inside our vestibule (it is possible
either one of our neighbors, or a painter/decorator we have employed,
received it from the delivery person). Anyhow, it is still 12 days since
the phone call to my husband, and we still haven't heard from anyone else
regarding the four other doors. My husband, is now dealing with the issue. If we get any further information, we can let you know.Thank you again"

We placed our order for a Moben Kitchen early August 2003, costing £6,600. Initially we couldn't believe our luck, all our contact with the company was first-class from the Sales Rep to the Fitters, who were really nice guys. The kitchen was very well fitted, we were pleased with the quality. However, we noticed a couple of dents on the range cooker after the fitters left, we also had one door to fit, which was missing from original order. I telephoned Moben who told me that when the fitter returned to fit the door he could survey the damage to the range. The door did arrive the next day. Read More Carol Radforth ... 15 September 2003
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Cant belive im not the only one goin through hell at the moment.we had our kitchen done in may 2002 still major problems. bad wiring, drawers melting, had 4 fitters out 2 not corgi reg, sent wrong things (ie)cooker, sink, had cooker moved twice from bad design. have had kitchens direct health and safety out. right now thinking of taking kitchens direct to court. has we have from day one video proof and still videoing today. Julie Hinton ... 27 October 2003