OK....same story here as with the rest of the complainants. Took
my mother to the doctor's for some minor shoulder pain and it
was simply diagnosed as old age causing the bone joint to kinda
rub together and the resulting pain.
The simple solution was to take some pain killers (specifically
Ibuprofen) as and when needed to alleviate the pain. Mercury Claims
initially denied the claim stating that it was a result of a previous
injury which was reported on the claim form to them. The previous
injury was over 2 years prior to this incident, it was more muscular
in nature as my mother fell off a stool back in India.
Upon clearing this small misconception on their part, they agreed
verbally to process the claim and the money would be forthcoming.
8+ months and still waiting for the infamous check to arrive.
Upon contacting them via e-mail to check status....
here is the verbatim quote :
"Thank you for your recent email.
Please be advised that till date we have not received confirmation
from the insured's usual doctor in India that the insured had
completely recovered from the previous treatment for her injury.
As soon as this has been received we will be in a position to
re assess your claim.
Regards
R H
India Claims"
The prior injury has nothing to do with the current problem but
it seems they are wanting to hold on to this pathetic excuse from
having to pay for the insurance claim.
All you out there suffering similar dilemmas...please contact
me at (email
the editor to request Mr Kishinchandani's email address) and I
would love to drive the initiative on filing a class action lawsuit
against Mercury International on our behalf.
Link to other Mercury Complaints and Consumer Comments:
Link1 | Link2|
Link3
