| Complainant: |
Charlie
Hutchinson |
| Town/City
of Residence: |
London |
Where has the tank gone?
My brother bought as gift voucher for a day's tank driving from
this company for my husband last Christmas, so the first contact
date (1 November 2000) is approximate.
We originally arranged to take the day in June and as a friend
wanted to accompany us we paid £150 for an additional participant.
We had to move the date and eventually settled on a date at the
end of September. At this time we paid the £150 and Highland
Events cleared the money but did not send us any confirmation.
WE tried repeatedly to contact them but their phone was either
engaged or the office closed.
Eventually we got through about 3 weeks ago. They said they were
having problems with the weekend we had booked, but a few days
later confirmed that it was OK and that they would send the paperwork.
Nothing arrived so we tried to contact them again. Their phone
number now does not exist and their website is a blank black page
so we assume they have gone bust. We phoned directory enquiries
which gave us another number but this has also been discontinued.
A quick check on the government Companies House website shows that
Highland Events Ltd was dissolved on 11 February 1997. So they cannot
trade or indeed take bookings under that name. We have issued a
Right of Reply letter to the firm's address (not knowing what name
they trade under now, if at all) .
Companies House has a help line number for obtaining more info on
dissolved companies: 0870 33 33 636
=================================
Call me naive but I must also have lost money with this firm. I
got all the paperwork confirming the booking but the event was caught
in the foot and mouth. In the summer I asked for my money back because
it had been a birthday treat and that was ages ago. I heard nothing
but haven't chased them until now.
Robin Latchem...31 October 2001
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