Published:
29/07/2001
Right of Reply email sent:
07/08/2001

COMPANY RIGHT OF REPLY

 



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Consumer Comments

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www.uboot.com
Dedicated Page in the Public Domain
Complainant:
Lauren Guest
Town/City of Residence:
Bradford


I am very concerned over a text message my daughter has recently received. I recently checked her nokia 3210 fone and when checking her inbox I came across A very violent and rude text message, only to find this message was sent using the internet site www.uboot.com.

The message was very offensive and contained swear words. I have tried to trace who the message was sent from as the user name of the person who sent the message is stated at the bottom of the text message (Hotstuff694). The only infomation I was able to find was that the account used is owned by a 14 year old girl.
I think it is disgusting messages like this can be sent and are not checked by the hosting company. I predict www.uboot.com will not take any responsibilty but disgusting messages like this should be able to be traced. No one should have to receive messages like this and I am very worried for future messages which could be sent



  Editorial Comments

A genuine reason for parents to be concerned about this trendy looking website service designed to attract the teenage mobile user market.

It would be interesting indeed to find out what uboot is doing to safeguard the young people against the dangers as outlined in this complaint.

An email has been sent to uboot and a letter to the parent company Universal Communication Platform Uk Ltd (UCP) for a response.

If you haven't visited uboot. Do visit. We invite comments from Parents on this story.

Update on 9 August 2001
Uboot has responded promptly. See Right of Reply column. Ms Guest has been notified. Uboot invite her to contact them. We will keep you posted.



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previously submitted Consumer Comments
[Important: Read Disclaimer]

Hi,
just read the uboot complaint thing, I was disgusted as well, any way I think they should track that users address and do something about it. Uboot shouldn't get the blame for I think the user should. I am a uboot user and if uboot get banned I will be very upset so not uboot get the user.
Thank you
Suraj....26 October 2001
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"I think uboot is the best site in the whole world"
'punkrules'..... 9 August 2001.
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i am a uboot user and find the service great. why blame uboot if an abusive message is received? do you blame the post office if you get an abusive letter? no! i'm glad uboot respects my privacy and let's me send what i want and it seems from their reply that they will assist in tracing the sender should the police request it.
if my mum saw half the text messages on my phone (which i was happy to receive!) she would flip too! what parent can truly claim that they didn't send & receive notes they wouldn't have wanted their parents to see when they were younger? not many i'm sure

designmonkey.... 19 February 2002

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