Published:
12/01/2002
Right of Reply email sent:
15/01/2002

COMPANY RIGHT OF REPLY

 



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ALL:SPORTS

FIFE
Dedicated Page in the Public Domain
Complainant:
Geroge Mc GUINNESS
Town/City of Residence:
FIFE

I got my lad a pro scateboard after 5 days it split at the front, the shop said he must have been doing tricks on it.

It is a pro trick skateboard his last one he has had for 18mths with no problems. They refuse to send it back to the manufactures who we have contacted and they said the shop must send it back and it has a 3mth warranty.

The shop and the shop's head office refuse to do anything.
We are on income support and this was my lad's xmas present so it is nice to see AllSports goodwill to all their customers at xmas. The lad is rather annoyed as his skateboard pals are and will not use allsports again.( Shops comment on a trick skateboard he must have been doing tricks on it)I hope the area managers kids had better luck at xmas



  Editorial Comments

A Right of Reply letter has been issued.

update on 18 January 2002
Thank you All:sport for a prompt response (see Right of Reply column). We look forward to the outcome of the inspection by All:sport's product team. We will keep you posted.
update on 11 February 2002
"At last a final decision we sent the skateboard back to allsports who sent it to the manufacture who are doing nothing and said it was misused little guy looses again still thanks for your help you cant win them all
G Mc Guinness"



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previously submitted Consumer Comments
[Important: Read Disclaimer]

Well done! A genuine complaint that deserves to be on this site! all sports is the supplier of the skateboard, so their contract lies with the customer. If they do not want to replace it, they are responsible to return it to their supplier for examination & report. Keith Miller.. 12 January 2002
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With ref to scateboard letter from Mr McGuinness.
I am going through exactly the same issue with Allsports,2 days and it split right across the board just behind the front axle,my lad is 13,he was also told the cause was abuse.I'm over 12 stone and I couldn't break a piece of ply if I tried. J. Coldridge...5 April 2002
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Re: Argus "Special Offers" On the 6th,December they had an offer in a national newspaper for a Kodak DX4530 Digital camera,the offer lasting until the 10th, December.On the 7th, December I tried to buy a camera on-line but I was informed that the camera was out of stock and I would have to re-order when they had new stock, but they would be at the normal cataloque price.
Due to the fact that on the second day of their offer Argos did not have single camera on offer, I am of the opinion these offers are just a scam to get you into their stores. J. Bullock ... 20 December 2003

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