I bought a Nokia 5210 from advanced mobiles including a free
X-box after six months. I sent them my fifth bill from orange
three months ago as requested and they have acknowledged receiving
this.
I phoned them about a month ago to find out where my x box was
and was told it will be delivered within fourteen days. Sixteen
days later I phoned again and was told ten days.
Every time I phone they put me on hold anywhere from ten to twenty
minutes which is also costing me a fortune. I phoned them again
on Tuesday 11th and was told I would receive it within a week.
Obviously I don't believe them so I phoned again on Wednesday
to speak to the supervisor and was promised she would phone me
on Thursday.
I phoned them again on Thursday and was told 14 days. I made
it clear to the person on the phone that I do not believe her
and if her manager does NOT phone me by today I am taking legal
action.
I have not heard anything. It has been over three months.
Please can you help?
